Privacy Policy

1. Who We Are

This website, visitburnhamoncrouch.info, is a visitor information guide for Burnham on Crouch, Essex. It is operated in association with Burnham on Crouch Town Council. For privacy enquiries, please contact us via the details below.

2. What Data We Collect

We collect minimal personal data. Depending on how you use this website, we may collect:

• Usage data — pages visited, time spent, referring URLs, browser type, and device type. This is collected anonymously via analytics software.
• Contact information — if you submit an enquiry via a contact form, we collect your name and email address.
• Cookies — see Section 6 below.

We do not collect sensitive personal data (such as health information, financial details, or government identifiers).

3. How We Use Your Data

We use the data we collect to:

• Operate and improve this website
• Understand how visitors use the site so we can improve content
• Respond to enquiries submitted via contact forms
• Comply with legal obligations

We do not sell, rent, or share your personal data with third parties for marketing purposes.

4. Legal Basis for Processing

Under UK GDPR, we process your data on the following legal bases:

• Legitimate interests — for anonymous analytics to improve the website
• Consent — for any non-essential cookies (you may withdraw consent at any time)
• Contract — to respond to enquiries you initiate

5. How Long We Keep Your Data

We retain contact enquiry data for up to 12 months after the enquiry is resolved. Anonymous analytics data may be retained for up to 26 months. We do not retain data longer than necessary for the purpose for which it was collected.

6. Cookies

This website uses cookies — small text files stored on your device. We use:

• Essential cookies — required for the website to function correctly. These cannot be disabled.
• Analytics cookies — used to understand how visitors use the site (e.g. Google Analytics). These are only set with your consent.

You can manage your cookie preferences at any time via the cookie consent banner displayed when you first visit the site, or by adjusting your browser settings.

7. Third-Party Services

This website may use the following third-party services, each with their own privacy policies:

• Google Analytics — website usage analytics. Data is anonymised where possible.
• Google Maps — embedded maps.

8. Your Rights

Under UK GDPR, you have the right to:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate data
• Erasure — ask us to delete your data in certain circumstances
• Restriction — ask us to restrict processing of your data
• Objection — object to processing based on legitimate interests
• Portability — receive your data in a structured, machine-readable format

To exercise any of these rights, please contact us using the details in Section 10. You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk.

9. Links to Other Websites

This website contains links to external websites (such as local businesses, attractions, and organisations). We are not responsible for the privacy practices of those sites and encourage you to read their privacy policies.

10. Contact Us

For any privacy-related enquiries, please contact:

11. Changes to This Policy

We may update this privacy policy from time to time. The date at the top of this page shows when it was last revised. Continued use of this website after any changes constitutes your acceptance of the updated policy.